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Complaints Form

We want to provide services in a friendly, helpful and efficient way, and strive to ensure that you have no cause to complain. However, things can go wrong. When this happens we want to put things right as quickly as possible.

You may use this form to make a complaint. Selecting a service will help us to forwarded your complaint to the relevant department. You should receive an acknowledgement within three working days from receipt of the e-mail and, if applicable, a full response within 10 working days from receipt. If you want to tell us an idea or pay a compliment, please use the comments and suggestions form.

You may wish to refer to the section on making a complaint, contact another agency for help and advice, or, if you are unhappy with a Councillor, find out about making a complaint to the Standards Board for England.

If your complaint relates to the Council's recycling and waste collection services please contact the department that manages these services here.

Complaints Form

Use your computer's mouse or the [TAB] key to move between fields. Do not use [ENTER] in the single line entries or the form may be sent prematurely. Press the submit button to send the form.

Please note: fields marked * are mandatory.