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Bexley Community Safety Partnership

Community Safety

Contact Details

020 8294 6034
community.safety
@bexley.gov.uk
Safer Neighbourhood Team Contact Details (128KB, pdf file)

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Community Safety Partnership

Working together for a safer Bexley

Bexley Emergency Link Line (BELL)

BELL is an easy access alarm system essentially designed to meet the needs of older and vulnerable people across the London Borough of Bexley. For just a small weekly fee, BELL can offer peace of mind for those using the system and their relatives, knowing that help is always to hand. Financial assistance may be available to meet this cost via the Supporting People programme (this assistance is means tested).

How does BELL work?

Once BELL is installed in your home you can get help 24 hours a day, 365 days a year, from anywhere in your home or garden, by simply pressing the button on a pendant which is worn around your neck, or on your wrist, if preferred.

BELL keeps you in touch, and there will always be a member of Bexley's experienced Emergency Services Team to answer your call and send help if you need it. Even if you are unable to speak the Emergency Services Team will know where you have called from and send help quickly.

What do you need?

The BELL equipment takes only a few minutes to be installed in any home. All it requires is a modern telephone socket and a normal power socket. Ideally these should be fairly close together and on the same wall.

phone socket and plug socket within 9 metres

To help BELL help you the Emergency Services Team asks for the names and telephone numbers of two friends, neighbours or relatives who are close enough to visit if you need help.

Would you like to find out more?

To find out more about BELL, or request a printed application form, contact Bexley's Emergency Services Team using the contact details below:

020 8303 7777 ext 2482 / 2919 or 2920
bell@bexley.gov.uk
Bexley Emergency Link Line (BELL)
Bexley Civic Offices,
Broadway, Bexleyheath, Kent DA6 7LB

Alternatively, download the information leaflet:

Bexley Emergency Link Line (BELL) Information Leaflet (187kb, pdf file)

Apply online

You may apply for the Bexley Emergency Link Line (BELL) service using the online form below:

Please state how you heard about the Bexley Emergency Link Line:

Details of BELL customer

Full name
Address
Postcode
Daytime telephone number
Date of Birth
Details of any medical conditions

Who to contact for appointment

We will telephone to make an appointment to visit the BELL customer. If you would prefer us to contact someone else on their behalf, please give us their details:

Contact name
Relationship to BELL customer
Daytime telephone number

Details of help contacts

If you are able to give us the following information about any local friends, neighbours or relatives who would be willing to hold a key for the BELL customer, as well as their next of kin, this will enable us to process the application more quickly:

Next of kin: Name
Address
Postcode
Telephone number
Relationship to BELL customer

First contact/keyholder: Name
Address
Postcode
Telephone number

Second contact/keyholder: Name
Address
Postcode
Telephone number

If there are any other next of kin or contacts that you would like us to know about, please tell the Community Alarm Officer during their visit.

Doctor: Name
Address
Telephone number

Sockets

Is there a modern telephone point and an electric power point within nine feet of each other in the home of the BELL customer?	Yes	No
(If the answer to this question is No, or you are not sure, please do not worry. The Community Alarm Officer will be able to give advice on this during her visit.)

Equalities Monitoring

The Council wants to make sure that its services are provided fairly, which includes checking to see that no one is discriminated because of their race, colour or ethnic group. Please help us to do this by providing the following details:

Ethnic Group
Please specify 'Other'

Interpreting Service

Would you like us to bring an Interpreter with us when the Link Line is installed?	Yes	No
If so, what language is easiest for the BELL customer to understand?