Waste & Recycling Services

Bulky and Specalist Waste Collection Service

What is this service?

This service provides for the special collection and disposal of bulky household items such as furniture, cookers, washing machines etc. which are too large to be collected as part of your weekly waste collection. Please note that at present we are unable to collect garden waste as part of the bulky waste collection service. We intend to provide an extra garden/construction waste collection service later on this year. Watch this space for further details.

What does it cost?

There is a minimum charge of £25.00* for up to two items. For larger amounts the charge is based on the length of time the collection is estimated to take.

Senior citizens are charged the minimum charge for up to 20 minutes collection time and larger amounts are charged at half the normal rate.

How do I arrange a collection?

If the minimum charge applies, please print out, fill in and sign the minimum charge form (25KB PDF file) and send a cheque for £25.00* payable to Bexley Council, to:

Bexley Civic Offices
Broadway
Bexleyheath
Kent
DA6 7LB

If you require an estimate, please fill in the estimate request form and someone will be in touch with you to arrange a convenient date and time to visit you. If the items are ready for collection and you do not require a visit, please state this on the form and the estimate will be calculated and sent to you. Alternatively contact the Customer Services Section on 020 8303 7777, Option 1.

It usually takes between one and two weeks from the time you post the form to the Council to the day of the collection. Please state your preferred date of collection (not Saturdays or Sundays) which should be at least eight days from the date of returning your form. At busy times, often after bank holidays, it may not be possible to collect on your chosen day. In these cases you will be contacted to arrange another day. No time of day for the collection can be given.

Collection hours are between 6.45am and 4.00pm Monday to Fridays.

What Happens on the collection day?

On the collection day, all items should be left outside your house or flat but not on the footway. The collectors will only collect items from inside your home when there is no one capable of moving the item outside.This has to be arranged in advance. However, the Council accepts no responsibility for any loss or damage claims arising from collections inside the property.