Housing Services in Bexley
Housing Benefit
Housing Association Tenants
Bexley has introduced the following new services to help speed up claims and
reduce waiting times:
- A dedicated benefits officer to help housing associations
and their tenants
- A special telephone line to respond to benefit enquiries from
housing associations on behalf of their tenants (available 8.30am - 5pm,
Monday to Friday).
Please contact your housing officer for further information.
Visiting Officers
Bexley now has three dedicated Visiting Officers to assist customers
who claim housing and council tax benefit, but who are unable to visit the Council's
offices. These officers will be able to advise on housing and council tax benefit
issues and can assist with the completion of application forms. The officer will
also offer advice with regards to other available benefits.
Cases that will be eligible for receiving a home visit will include:
- Customers unable to submit their application form to Council offices if they are:
- Elderly;
- Disabled;
- Housebound;
- Customers threatened with eviction where additional information is required;
- Any other vulnerable customers.
Contact details
Please contact the caller centre direct on 0845 302 3200.
Available Monday to
Friday 8.30am until 6pm, Saturdays 8.30am until 1pm. |
