Housing Services in Bexley

Emergency Duty Service

New EMERGENCY Number

020 8303 7171

call this number for
out-of-hours emergencies only.

020 8303 7777

remains the number for
day-time calls.

If you need to contact the Council outside normal working hours (8.30am to 5.15pm Monday to Friday), dial our new Emergency Number, 020 8303 7171. This will connect you to the Emergency Duty Service. People who need emergency services (with the exception of the police, fire brigade and ambulance services) will be attended to by an Emergency Duty Officer.

Bexley's EDO is able to liaise with utility companies and Council officers for appropriate action to be taken. The service deals with a wide range of issues such as noise complaints, Highways problems and homelessness.

Closed Circuit Television

The Council's Closed Circuit Television (CCTV) system currently provides surveillance of the following main areas:

Bexleyheath Town Centre, including the full length of the Broadway (up to Pickford Lane);
Erith Town Centre, including the pedestrianised route towards the railway station/subway, and the pedestrianised route approaching Morrisons store;
Sidcup High Street;
Welling High Street;
The Larner Road Housing Estate, Erith;
The Arthur Street Estate, Slade Green, Erith;
The Bexleyheath Cinema/Leisure Centre multi-storey car park;
Bus lanes – Friswell/Geddes Place, Bexleyheath;
Avenue Road Car Park, Bexleyheath;
Broadway, Civic Offices Car Park, Bexleyheath;
Bowling Centre Car Park (Mega bowl), Bexleyheath;
Albion Road Car Park, Bexleyheath;
Westwood Lane Car Park, Welling;
Abbey Wood Railway Station;
Gayton Road & Felixstowe Road Car Parks, Abbey Wood.

The Council’s CCTV system now also includes 2 mobile cameras.

Emergency Control Operators have a direct telephone link to the Police and can immediately report incidents that they are monitoring to allow Police officers to take over the appropriate camera(s) to assess whether or not action should be instigated.

Click here to find out about Bexley's CCTV Code of Practice.