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Antisocial Behaviour Act 2003 - Part 8

High Hedges

A well-maintained hedge can be an attractive and long lasting landscape and ecological feature in an urban area. It is often used to define property boundaries and provide privacy, shelter and security. However, choosing the wrong hedging plants can lead to difficulties in the future.

As a result of a number of nationally publicised cases involving disputes over high hedges, particularly Leylandii species, legislation has been introduced within the Antisocial Behaviour Act 2003. Part 8 of the Act came into effect on 1 June 2005, and gives local authorities powers to determine complaints submitted by householders in respect of a neighbour's high hedge. The purpose of the legislation is to involve the Council only as a last resort, when all other reasonable efforts to resolve the dispute have been exhausted.

Tree preservationThe new legislation does not require hedge owners to maintain their hedges at a given height automatically, and it will not apply to individual trees.

What constitutes a High Hedge

For the purposes of the legislation a High Hedge must satisfy the following criteria:

  • Is the hedge, or the portion that is causing a problem, made up of a line of 2 or more trees or shrubs.
  • Is it mostly evergreen or semi-evergreen (semi-evergreen is a tree or shrub that keeps some live or green leaves all year round)
  • Is it more than 2 metres tall.

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Settling problems amicably

People do not normally need permission to plant a hedge in their garden and there are no general restrictions on how high you can grow them. Although the Planning legislation limits the height of walls and fences, these controls do not apply to hedges.

A householder who has a problem with a neighbour's high hedge should approach the owner and attempt to reach a mutually agreeable solution on the matter. Before contacting the owner, be clear what the problem is. Demonstrate to the hedge owner how you think the hedge affects the reasonable enjoyment of your property and what could be done to alleviate the problem. Talk directly or by telephone to the hedge owner, explain your concerns and invite the hedge owner to view the hedge from your property.

Make notes of any discussions and confirm your meeting in writing with the hedge owner for future reference, and as the necessary evidence should you intend to involve the Council at a later date. Allow the hedge owner a reasonable period of time to respond to your approach, say two weeks.

If the hedge owner does not agree to your initial request, ask if they would accept assistance from a local arbitration service to see if a mutually agreeable solution can be reached.

Should you wish to take the matter further, in the event that the above approaches are unsuccessful, write to the hedge owner again stating that you are considering making a formal complaint to the Council.

Disputes over high hedges may have been running for some time; if no attempts have been made to resolve the matter within the last 4 months, a complainant is advised to make a further approach to the hedge owner and request some action in the light of the new legislation.

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Submitting a Complaint to the Council

In the event that a dispute cannot be resolved amicably the complainant may make a formal complaint to the Council, and evidence of his/her previous efforts to settle the matter will be required as part of any submission. A complaint may be made because the height of the hedge detracts from the reasonable enjoyment of the home or garden, but does not extend to root activity (e.g. subsidence, as householders already have the ability to deal with this issue in Common Law).

A complaint form and guidance notes are available from the Council's Development Control Division, Email developmentcontrol@bexley.gov.uk or telephone 020 8308 7751.

A complaint may only be made by the owner/occupier of a residential property.

It is essential that the information required by the form be provided, as the Council may be unable to deal with the matter if anything is missing. Copies of supporting documents will also be required.

In submitting a formal complaint, the complainant is required by the legislation to send a copy of the complaint to the owner of the hedge.

In addition, Bexley Council will require the complainant to pay a fee of £135 at the time of submitting the complaint. If the Council determine that a complaint is frivolous or vexatious an administration charge of £35 will be deducted from the fee and the remainder returned.

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Consideration of Complaint

Once the Council are satisfied that the forms and documents submitted satisfy the criteria for a complaint, gathering the necessary evidence to determine the matter will begin.

The Council will invite the owner and any occupier of the land where the hedge is situated to submit representations on the matter. Copies of any representations submitted to the Council must be sent to the complainant at the same time.

Following the exchange of representations a Council officer will visit both the property where the hedge is situated and the complainant's property in order to record the dimensions of the hedge, its species composition, its position relative to property boundaries and buildings, distance between hedge and windows in the complainant's property and variations in site levels. It will also be necessary for the Council to consider the wider issue of the level of contribution the hedge makes to public amenity.

The role of the Council is to act as an independent and impartial third party. There is no scope in the legislation for the Council to negotiate or mediate between individuals, but to adjudicate on whether the hedge is adversely affecting the reasonable enjoyment of the complainant's property.

If, after considering the evidence and representations, the Council agrees that the hedge does adversely affect the complainant's property it can serve a Remedial Notice specifying what must be done to the hedge and within what period of time.

The submission of a complaint does not necessarily mean that the Council will require the height of the hedge to be reduced, and in any event it cannot require the hedge to be reduced to less than 2 metres, to be removed or to require works that would result in the death of the hedge.

Should either the hedge owner or the complainant be unhappy with the Council's decision, there is a right of appeal to the Planning Inspectorate.

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Enforcement and Penalties

Failure to comply with the requirements of a Remedial Notice is an offence punishable, on conviction in a magistrates' court, to a level 3 fine (up to £1000).

In addition to the power to prosecute for failure to comply with a Remedial Notice, the Council may enter the land where the hedge is situated and carry out the necessary works. There is no requirement or obligation for the Council to do this, but should this happen the Council would be able to recover any reasonable costs incurred.

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Links to Advice and Guidance

PDF DocumentHigh hedges: complaining to the Council over the garden hedge (395KB, PDF file)

Leaflets produced by the Government to assist householders who have problems with high hedges.

External LinkRoyal Horticultural Society

Advice and information about choosing hedging plants and management methods.

External LinkArboricultural Association

Contractors (tree surgeons) who would be willing to provide estimates for undertaking works to hedges.

Bexley Community Safety Partnership

To arrange a mediation service.

External LinkCitizens Advice Bureau

For general advice and guidance on Common Law neighbour matters.


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