Free Courses
OCR Levels 1 & 2 Certificate in Administration
Location: Erith Riverside Centre
Day/Time: Mondays, 9.30am–1pm
Weeks: 25
About the Course: This course covers preparing routine business documents. As part of this course, you will learn how to write and present a variety of business communications and learn the skills needed to work in a modern office. As part of this course, you will learn how to write and present a variety of business communications, including letters, minutes and reports. You will also learn the skills necessary to work in a modern office.
Looking Forward (in conjunction with
Surestart)
Location: Erith Riverside Centre
Day/Time: Mondays, 9.30am–12.30pm
Weeks: 12
About the Course: This course is aimed at people who have been out of work due to illness or disability who are interested in returning to employment or training.You will learn about training opportunities, career options, support organisations, Health and Safety in the workplace, office skills, customer care, communication skills, personal presentation and how to complete application forms and CVs.
Eligibility: This course is primarily aimed at people on Incapacity Benefit and other health related benefits.
CLAIT (Computer Literacy & Information Technology)
Location: Emmanual Church,Thamesmead
Day/Time: Thursdays, 10am–3pm
Weeks: 24
Location: Emmanual Church,Thamesmead
Day/Time: Tuesdays, 1–3.30pm
Weeks: 24
About the Course: This is a modular based, Level 1 Computing qualification that will give you the IT skills necessary to progress to Level 2 or further employment, including Windows, File Management, Microsoft Word Excel, Access, PowerPoint, Email and the Internet.
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CompTIA A+
Location: Erith Riverside Centre
Day/Time: Fridays, 9.30am–3pm
Weeks: 26
About the Course: This is the internationally recognised CompTIA A+ course. It is aimed at computer field service engineers. The syllabus covers all aspects of field service engineering on IBM compatible PCs. This includes PC operating systems from DOS to XP, networking standards and typologies and components, building and repairing PCs and fault finding. For a full list please visit  www.comptia.org.
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CompTIA Network +
Location: Erith Riverside Centre
Day/Time: Wednesdays, 9.30am–3pm
Weeks: 14
About the Course: This course is the internationally recognised qualification for the installation and maintenance of computer networks and service. Participants will study major network components, common network topologies, OSI model and DOD model. Also, common protocols including TCP/IP and Novell internet concepts and parts.
Eligibility: Students will need to work in the IT field and hold the Comptia A+ certificate.
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ECDL (European Computer Driving Licence)
Location: North Cray Centre
Day/Time: Wednesdays, 10am–3pm
Weeks: 30
Location: Erith Riverside Centre
Day/Time: Mondays, 10am–3pm
Weeks: 30
Location: Erith Riverside Centre
Day/Time: Thursdays, 6 –9pm
Weeks: 40
About the Course: You will learn to understand your computer and produce documents to a business standard, using Word, PowerPoint, Excel, Outlook, Access, Internet Explorer. The course covers 8 modules of a comprehensive syllabus enabling you to have confidence in approaching all major aspects of using computers, leading to a recognised qualification.
Eligibility: For the Thursday evening course: Students are required to have a basic knowledge of IT packages who want to increase their skills and gain a recognised qualification.
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OCR Level 2 Diploma in Text processing
Location: Erith Riverside Centre
Day/Time: Wednesdays, 9.15am–2.45pm
Weeks: 32
About the Course: Completing this course will show that you can prepare routine accurate business documentation. Units involved include Text Processing, Word Processing, Medical Text Processing and Legal Text Processing. You will study the efficient way to prepare documents using all aspects of Microsoft Word. You will set up templates and create short cuts on your system as well as the use of English in business today.
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OCR Entry Level Certificate in using ICT
Location: Erith Riverside Centre
Day/Time: Thursdays, 10am–1pm
Weeks: 20
About the Course: This entry level course is aimed at those who are new to using ICT. Candidates will learn how to use the computer to research and present information, produce documents, manage their files and use email and covers Using ICT to display information, find Information, communicate information, and produce charts.
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HAB Level 1 Certificate in Customer Service
Location: Erith Riverside Centre
Day/Time: Fridays 9.30 - 1pm
Weeks: 5
About the Course: This course shows you how to deliver effective customer service, communicate effectively with internal and external customers and present a positive professional image of both yourself and the company you work for. Assessment is through a one hour multiple choice exam.
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HAB Level 1 Certificate in Conflict Handling
Location: Erith Riverside Centre
Day/Time: Fridays 9.30 - 1pm
Weeks: 5
About the Course: This course introduces you to the skills needed to cope with difficult customers, deal with complaints positively and maintain a professional level of customer service under difficult circumstances. Assessment is through a one hour multiple choice exam. |
