Social and Community Services

A wide range of services, information and advice is provided under the broad heading of Social and Community Services.

The main social services are listed in the panel to the left - click the area that you are interested in for more information. If you cannot find what you are interested in here, you may like to try our A to Z of services.

Bexley Care Trust

We are committed to providing a responsive service. When you contact us our staff will discuss your needs, explain what services might be available and how you apply for them. Staff will also tell you about any charges that might apply.

We will treat everyone with sensitivity and respect and give every section of the community equal access to services.

You may find the following leaflets of interest:

Safeguarding Adults from Abuse

Is someone treating you badly? Are you afraid to speak out about what is happening to you? Are you worried that someone you know is at risk of harm or mistreatment? Please download our leaflet, which explains the help and support that is available to vulnerable adults in Bexley.
Safeguarding Adults from Abuse (638KB, PDF file)

For more about Safeguarding Adults and Children, go to our Safeguarding page.

Fair Access to Care Services

Bexley wants to ensure that everyone who needs a social care service receives it, however, it is important that priority is given to those who need help most. The Fair Access To Care Services framework is a guide on how we make decisions on who can receive a service from us.
Fair Access to Care Services leaflet (547KB, PDF document)

Direct Payments for Social Care

Direct Payments are a way of arranging and managing your own social care. If you are assessed as needing social care services, it is likely you will be eligible to receive a payment instead of those services if you wish. This payment allows you to purchase care services from an alternative provider, which may be more convenient for you.
Direct Payments for Social Care leaflet (684KB, PDF document)

Data Protection

It is important to us that we safeguard all personal information about the people we provide services to. Read the leaflet to find out how we look after your personal information, and how you can access it.
Data Protection leaflet (776KB, PDF document).

Complaints, Comments and Suggestions

If you are unhappy with any service you receive from us, we would like you to tell us, so we can take steps to put things right. We are also happy to hear about any comments or suggestions you may have about our services, either good or bad - both help us to know what we are doing right and what we can improve upon. Read our leaflet (656KB, PDF document).