Travel Information

Public Transport Contact List

For all enquiries related to buses, contact Transport for London, London Buses Customer Services and for rail South Eastern Trains Customer Service, details for which are given below.

London TravelWatch
6 Middle Street
London
EC1 7JA
Phone: 0207 505 9000
Website: www.londontravelwatch.org.uk

Passenger Focus
Freepost WA1521
Warrington
WA4 6GP
Phone: 0845 022 022
Fax: 0845 850 1392
Website: www.passengerfocus.org.uk/

National Rail Enquiries
Phone: 0845 48 49 50
Textphone: 0845 60 50 600
Website: www.nationalrail.co.uk

Buses

London Buses Customer Services
84 Eccleston Square
London SW1V 1PX
Phone: 0845 300 7000 for comments
Phone: 020 7222 1234 for help planning journeys
Phone: 020 7941 4500 for rail enquiries
Email: customerservices@tfl-buses.co.uk
Website: www.tfl.gov.uk

Bus Service Operators

Arriva Kent Thameside
Head Office
Arriva Southern Counties Ltd
Invicta House
Armstrong Road
Maidstone
Kent
ME15 6TX
Website: www.arrivabus.co.uk

Selkent (formerly Stagecoach)
Head Office
2 Clements Road
Ilford
Essex
IG1 1BA

London Central
Head Office
18 Merton High Street
London
SW19 1DN

Metrobus Ltd
Farnborough Hill
Orpington
BR6 6DA
Website: www.metrobus.co.uk

East Thames Buses
Progress House
5 Mandela Way
London
SE1 5SS

First Orpington Buses
Faraday Way
St Mary Cray
Orpington
Kent
BR5 2QW

First London East
53 Waterden Road
Stratford
London
E15 2EE

Rail

South Eastern Trains Customer Service
P.O Box 286
Plymouth
PL4 6WU
Phone: 0845 000 222; 0845 678 6976

Public Transport Issues

Council Contact:

Transportation Planning Group
Wyncham House,
207 Longlands Road,
Sidcup,
Kent,
DA15 7JH

Phone: 020 8308 7900
Fax:020 8308 7845
Email: transportation.planning @bexley.gov.uk