Domestic abuse

If you need support or have worries about domestic abuse the organisations below can provide advice and help.

Solace Women’s Aid 

  • provide telephone support, risk assessments and safety planning
  • duty line is open from 9am to 5pm - We are able to take telephone (self-referrals) and provide advice to professionals and those seeking support. There is a voicemail facility also on if the call is unanswered
  • we continue to offer access to legal support and have solicitors able to attend court virtually  
  • Stalking can also be a part of domestic abuse, Solace are here to provide advice and support, however further information can also be found through Paladin. You can also contact Paladin by phone on: 020 3866 4107, Paladin’s line is open 9am to 3pm weekdays except for Wednesdays when it is open 10am to 5pm

Solace are mindful many women, men and children will be at higher risk of domestic abuse during isolation. If you are concerned for a family member, friend or work colleague due to domestic abuse you can report this anonymously through Crime Stoppers.

In an emergency, always call 999. If it’s not an emergency and you’d prefer to stay anonymous, Crime stoppers can also be contacted on 0800 555 111.

For advice and support for those living in Bexley

Bexley Solace Duty Line:

Telephone 020 31984 659 (9am to 5pm)

For advice and for those across London including Bexley

Solace advice helpline:

Telephone 0808 802 5565 (Monday to Friday 10am to 4pm and 6pm to 8pm Tuesdays)

Solace rape crisis helpline:

Telephone 0808 801 0305 (Monday and Friday 10am to 2pm, Tuesday 10am to 1pm, 6pm to 8pm, Wednesday and Thursday 1pm to 5pm

Alternatively, contact The London Survivors Gateway at 0808 801 0860 (or visit their website)

We will respond within 48 hours and can provide support within 24 hours where necessary.

24hr National Domestic Violence Helpline - 0808 2000 247

If in immediate danger call 999.

Family Matters

  • we offer therapy for those who have experienced rape or sexual abuse and are residents of Bexley
  • we also offer a telephone befriending service (fortnightly calls from a helpline member)
  • the services are open to all survivors of sexual violence
  • people can self-refer

Contact details:

Website Family Matters
Telephone 01474 536661

We usually respond to messages within 48 hours. There is currently a 20-week waiting list for the Therapy service. We prioritise based on need then first come first served.