There are a number of options if you need food deliveries to your door.
Most supermarkets offer delivery and also click and collect services. It is sometimes hard to get a slot for these services but the supermarkets are now providing special arrangements if you are over 70, recognised by the NHS as extremely vulnerable (on the Shielding List) or otherwise elderly and vulnerable.
We have provided details of what each supermarket is offering including the helpline numbers that will ensure you can get a delivery or collection slot.
If you are unable to accept a delivery, choose a click and collect slot and call our Emergency Helpline on 020 3045 5398 or apply online and we will arrange for your shopping to be collected and delivered to you with assistance.
Supermarkets have changed the way groceries are delivered during the outbreak of Covid-19.
The major supermarkets have made some temporary changes in line with advice provided by the UK government and Public Health England. To keep contact to a minimum, drivers will no longer enter homes. When your delivery arrives, the driver will carefully place your shopping at your door before knocking and stepping back. All deliveries will be bagged to make it easier for you to move them inside.
Click and Collect
If you don’t have anyone to get your shopping for you, or cannot get a delivery slot with your usual supermarket, why not try click and collect?
Most of the supermarkets offer this option as part of their online offer. You select click and collect, choose your shopping, pay online and give us the details and reference number for your order (you can email this to us) we can then arrange for it to be collected and delivered to your door.
Please telephone the emergency helpline before placing your order and we can tell you when we can deliver!
See Asda, Sainsbury's, Tesco and Waitrose sections for details of how to access the major supermarkets’ online delivery and click and collect services.
Other services available – The majority of the services below are free
Bexley Accessible Transport Team Service (BATS)
- offer a collection and delivery service for essential supplies (Shop n Drop)
- Shop n Drop is available Monday to Friday
- they will pay for shopping, a driver will pick up from the shop and a receipt is left in the bag on your doorstep
- you then pay BATS over the phone
- this service is very busy, please call to check when slots are available
We respond the same day and provide same day.
Our Support Worker Service is available to provide shopping and help with other household tasks. Our Support Worker can also provide a sitting service to enable a Carer to go out and can assist someone with care needs to get out of the house if needed. This is a chargeable service.
Crossroads Care South East London
You can self-refer.
We can support our service users (children and young people aged 8 to 17 years who are homeless or vulnerable) with food shopping and medication collections. You can self-refer.
We offer a home support service for essential needs which include food shopping (paid for service); wellbeing calls; medication collections etc. for clients and other older people (60+ years)
We will respond to your message on the same day and provide a service within 24 hours, depending on the capacity of staff. Priority is based on first come first served.