Other support

Support For Carers - Crossroads Care South East London

We can provide emergency support for carers. Current regulated (personal care) services being delivered in the community.

You can self-refer.

Contact details:

Sharon French/Mary Garrity
Telephone 01322 336086 / 01322 341983
Email info@ccsel.org
Website Crossroads Care South East London

Older carers(65+) service

Lesley Skinner
Telephone 07804 486066 
Email l.skinner@ccsel.org
Website Crossroads Care South East London

Support For Carers – Bexley Mencap

We can provide practical support for families or carers of people with a learning disability, such as form filling, advice, signposting and emotional support. Virtual wellbeing sessions during Covid are being offered.

Contact details:

Telephone 020 8303 6336
Email office@bexleymencap.org.uk
Website Bexley Mencap

Support For Parents/Carers - Bexley Voice

We offer support via our Bexley Voice Facebook group. This service is for Bexley Voice Parent Carer members only. To join Bexley Voice you will need to be a parent/carer of a child or young person with SEND.

We also offer support to SEND parent/carers via our website which we regularly update with information from providers.

New service – ‘Virtual Voice support’ - fortnightly Facebook live sessions with professionals and facilitated virtual 1 to 1 sessions, starting from 1 June 2020.

Contact details:

Email bexleyvoice@hotmail.co.uk
Facebook group Bexley Voice Parent/Carer Facebook Group
Telephone 07512 409936
Website Bexley Voice
Phone messages are only manned once a week so it is better to email us or join our facebook group. 

Information and Advice and Guidance – Bexley Mencap

We provide signposting; information and advice for people with a learning disability and their families/carers.

Contact details:

Telephone 020 8303 6336
Email office@bexleymencap.org.uk
Website Bexley Mencap

Information and Advice and Guidance - Citizen’s Advice Bureau

Bexley Citizens Advice Bureau is providing an extended phone service from 9.30am to 12.30pm, then 1.30pm to 3.30pm Monday to Friday, as well as providing advice by email.

The service is available for people who live, work or study in the London Borough of Bexley. Our advice helps people resolve their legal, money, debt, benefit, employment, housing, consumer, discrimination, and other issues.

Call Citizens Advice Bureau Bexley on 01322 517152.

Get advice by email at Citizens Advice contact us

You can also find lots of useful information and answers to your queries on Citizens Advice

Information and Advice and Guidance  - Carers Support Bexley

Offers advice and guidance including benefits advice for Carers over the telephone.

Contact details:

Telephone 020 8302 8011
Email info@carerssupport.org
Website Carers' Support (Bexley)

Information, Advice and Guidance - Healthwatch

Healthwatch Bexley are the consumer champion for both health and social care services locally. We are here to support people who live or access services in the Borough of Bexley.

We are happy to listen to your experiences of health and social care services, offer support, advice and signpost to relevant services.

We have a survey on our website but are very happy just to chat to people about the difficulties they may be experiencing and also what may be working well. This will be shared with Healthwatch England and local service commissioners. We are particularly interested in how people are coping who do not use social media or have a computer etc.

Since the Coronavirus pandemic, many more GP and outpatient consultations are being handled through the phone or online systems, instead of face to face. Some people find this change easy and convenient, but for others it can create difficulties. It is important that no-one is disadvantaged as technology is increasingly used in this way.

We are keen at Healthwatch Bexley to hear what you found good or difficult if you have engaged with your GP or other NHS or care service via the phone or online. Please give us your feedback.

Contact details:

Telephone 020 8304 9344
Email info@healthwatchbexley.co.uk
Website Healthwatch Bexley

We will respond to your message and provide a service within 24 hours.

Information, advice and guidance - Inspire Community Trust

We provide a range of services for older people and people with disabilities

Contact details:

For general information and advice email info@inspirecommunitytrust.org
For housing occupational therapy for housing assessment and adaptations email info@inspirecommunitytrust.org
For Sensory support services for hearing and sight difficulties email amanda.challinor@inspirecommunitytrust.org
For advice about Direct Payments and Individual Budgets: email Melanie.McNaught@bexley.gov.uk

For information and to apply for a Blue Badge, Freedom Pass, Taxicard and/or Disability Registration, email BlueBadgeScheme@bexley.gov.uk
(Please note that we are better able to deal with online applications more promptly than those sent by post. Please do not send application fee cheques by post to Inspire Offices as they cannot be banked at present. You can pay with a credit or debit card by calling us on 07375 676363 - between 9.30am to 4.40pm Tuesday to Friday)

For Bexley Wheelchair Service email bexley.wheelchairservice@nhs.net
For Living Solutions - Equipment and Mobility Shop in Sidcup email inspirelivingsolutions@outlook.com or telephone 07899 844545

Health and Social Care professional/Prescribers can refer for the following services through their usual links/processes: 

Integrated Community Equipment email Tammy at EDLLoanStore@bexley.gov.uk
Moving and Handling Service email Tammy.Usher@inspirecommunitytrust.org or Jo.Doubleday@inspirecommunitytrust.org
Email for central administration theresa.green@inspirecomunitytrust.org
Website Inspire Community Trust

Information, Advice and Guidance – Bexley SNAP

We provide the following to existing families or those that have previously accessed SNAP:-

  • new toy library service – a selection of toys that are delivered to the home for a week at a time, free of charge
  • one to one or small group ‘Zoom’ sessions for children and young people to stay connected and keep in touch with the SNAP team and peers
  • access to games, quizzes, fitness exercises, craft and cookery sessions via Zoom
  • phased reopening of commissioned short breaks service for 11 year olds and under with complex/profound disabilities, on individual or small group basis 

Contact details:

Lorraine Smith
Telephone: 01322 334192
Email admin@bexleysnap.org.uk
Website Bexley Snap

Messages will be responded to within 48 hours.

Information, Advice and Guidance - Evergreen Care

Trusted Traders – Evergreen Care belong to a local BNI group with 35 members including a plumber, electrician, handyman, carpet fitter etc. The group meets weekly and over time trusted relationships have been built. Evergreen trusts the members not to scam their clients. Those listed are businesses and charge accordingly. Anyone can contact Evergreen for more information.

Contact details:

Telephone 01322 431765 (Monday to Friday 10am to 4pm)
Email pete@evergreencarebexley.org
Website Evergreen Care Bexley

We will usually respond to your message on the same day. 

Community Connect 

For residents aged 18 and over, registered with a Bexley GP

Connecting residents to support and activities with voluntary groups and organisations to improve health and wellbeing. 

Contact details:

Telephone 0300 302 0041 
Email Communityconnect@bvsc.co.uk 
Or self-referral via Community Connect 

We will call to arrange an appointment within 7 working days.

General Support - Age UK Bexley

Dog walking - Gender-specific support through the Men’s Shed Home Planters Project.

Contact details:

Telephone 020 8300 0883
Email guy.stevenson@ageukbexley.org.uk
Website Age UK Bexley 

We will respond to your message and provide a service within 24 hours (priority based on need).

General Support - Kent Association for the Blind

Eye Clinic Liaison Officers (ECLOs) are on hand to give you the essential emotional and practical support you need at this crucial time.

Our ECLOs will spend time with you to talk through your concerns, explain more about your eye condition, give you information about help available to you or just listen. Having help at this early stage can prevent other problems like falls or a deterioration in your wellbeing and provide you with coping strategies to help you manage your condition. This may include information about the registration process, local support services, treatments and benefits and concessions.

Contact details:

Telephone 07795 558560
Email chris.wilsdon@kab.org.uk
Website Kent Association for the Blind 

We will respond to your message and provide a service the same day. We prioritise based on need.