What to do when someone dies
The Tell Us Once service makes this process easier. You only need to provide the details to the Department for Work and Pensions once, and they will notify the organisations that need to know.
How does it work?
When you make your appointment to register a death the Tell Us Once service will be explained to you.
At registration, the registrar will add the details of the deceased to the Tell Us Once national database. Once the details have been added to the database, the full Tell Us Once process can be completed:
- you can give the details to the Department for Work and Pensions online
- at registration, the registrar will give you a unique reference number to log in to Tell Us Once
- you can give the details to the Department for Work and Pensions by telephoning 0800 085 7308
What information do I need to know?
Who does Tell Us Once tell about the death?
Tell Us Once will notify the applicable departments and organisations who will contact you directly if they need any more information.
You will need to contact the person's financial organisations to close or change details of the accounts.
Telephone 03000 415252 for more information about the Tell Us Once service.