Council Tax

Overview

Council Tax is a tax on domestic properties, which helps to pay for local services. Information on your council tax can be found in the following document, Council Tax 2018 to 2019 (PDF, 5MB).

Set up a Council Tax account and manage your account.

New Council Tax reminder communication

In order to connect with our customers who fall behind with their Council Tax payments, the Council has now adopted a new approach, where customers will receive an automated phone call to advise that a payment for their Council Tax is overdue. If no answer is received, or the phone call is terminated before the message has been delivered, then a text or email will be sent advising how to pay, if we have the appropriate details.

Payment can be made online or via the touch tone payment line of 020 3045 5200. If you receive a text or email you can use the web form link to make a payment.

Alternatively, you can sign up to direct debit, 75% of our customers now pay using this method. 

Pay your Council Tax

  • direct debit - is the easiest way to pay your Council Tax
  • debit card – pay your Council Tax by using our pay your Council Tax form
  • telephone -  pay via touch-tone telephone, telephone 020 3045 5200
  • libraries - pay at any Bexley library in the borough by debit card
  • standing order - pay by setting up a standing order with your bank by quoting your Council Tax reference number and the following Council bank details:
    • Sort code 51-70-14
    • Account number 21101183

Council Tax bands

Different properties have different Council Tax property bands, check your Council Tax band.

The London Borough of Bexley Council Tax bands 2018 to 2019
Band Property valuation Annual Council Tax
A Up to and including £40,000 £1,058.69
B £40,001 to £52,000 £1,235.16
C £52,001 to £68,000 £1,411.60
D £68,001 to £88,000 £1,588.04
E £88,001 to £120,000 £1,940.92
F £120,001 to £160,000 £2,293.85
G £160,001 to £320,000 £2,646.75
H More than £320,000 £3,176.08

If you think your Council Tax band is wrong please visit Challenge your Council Tax band.

Tell us that you have moved property

If you have moved property, you must tell us by using our report a change of address form.

Leaving your property empty

You will have to pay full Council Tax if you:

  • leave your furnished or unfurnished property empty
  • leave your property empty while it's being altered
  • have a second home

If you leave your property empty and unfurnished for two years or more, the Council will charge an extra 50 per cent to your Council Tax bill. This means that you will have to pay 150 per cent Council Tax on the property. This is called the empty homes premium.

Overpayments and refunds

If you believe that you have overpaid for your Council Tax and may be entitled to a refund, tell us by using our application for a Council Tax refund form.

Council Tax discounts and financial support

If you live in a property on your own, you may be entitled to a Single Person discount, tell us by using our Single Person Discount form.

If you receive a Single Person Discount, please complete the Single Person Discount Review form.

To see whether you are entitled to any other discounts or exemptions, use our Council Tax Discount forms.

If you would like to set up a payment arrangement for your Council Tax, use our Council Tax Payment Arrangement Request form.

If you are on a low income and need financial support in paying your Council Tax, you can claim assistance via the Council Tax Reduction Scheme.

There are different organisations that you can speak to for advice if you are experiencing financial difficulties. Some of these are:

Tell us that someone has died

If a Council Tax payer has died, and you need to cancel their Council Tax payments notify the Tell Us Once service, this is a service that will let you report the information.

Information sharing

We may share your information with other Council departments and government agencies to prevent and / or detect fraud and for the purposes of debt recovery.

Contact us

For any queries contact us by:

  • email: bexley.ctax@secure.capita.co.uk
  • telephone: 0345 302 2317 9am to 5pm, Monday to Friday
  • write to: Bexley Council Tax
    PO Box 367
    Erith
    Kent DA8 1UA
  • visit: You will need to make an appointment by phone if you wish to speak to someone at Erith Town Hall