The Private Sector Housing team deal with requests for advice and assistance from tenants regarding the condition of their housing.

They will inspect properties to assess potential risks to health and safety, and where necessary require landlords to make any necessary repairs/improvements. Examples of problems that the team deal with include: leaking roofs causing dampness; defective gas boilers.

The team will also investigate complaints about the conditions of neighbouring properties where:

  • it affects another property example dampness as a result of a leaking gutter
  • it is vacant
  • there are concerns about the welfare of the person living at the property and their difficulties in coping are affecting others, for example as a result of flies, odour, vermin and disrepair

The team provides advice and support to owner-occupiers and leaseholders who are responsible for their own repairs.

Advice is provided to prospective landlords about standards they need to meet before renting property and about schemes Bexley has to help and encourage landlords to bring their property back into use.