The National Careers Service is the publicly funded careers service in England. The National Careers Service provides information, advice and guidance on learning, training, career choice, career development, job search and the labour market, delivered by qualified, impartial careers advisers. It can be accessed online, by telephone and face-to-face (for people aged 19 and over).

The National Careers Service offer includes support with:

  • understanding the London job market
  • CV writing and completing application forms
  • progressing in work and upskilling or reskilling
  • searching and applying for jobs
  • interview techniques
  • searching for courses and training schemes
  • finding funding to support learning
  • finding out about volunteering opportunities to develop work skills
  • identifying key strengths and skills
  • exploring career options
  • choosing training routes
  • developing a plan for career goals

As the National Careers Service is publicly funded, all of our services are offered free of charge.

National Careers Service Advisers are available for confidential, face-to-face sessions with anyone over the age of 19 (or 18 if the customer is claiming benefits).

Booking an appointment in Bexley

To book an appointment in Bexley, please call the National Careers Service London Contact Centre on 020 3714 8350.

For advice over the phone or in other languages, including Polish, Urdu and Punjabi, please call the National Careers Service National Contact Centre on 0800 100 900 or visit National Careers Service.

What happens during a National Careers Service advice session?

Advice sessions usually run for between 30 minutes to an hour and are tailored to the customer. This means that you can discuss any aspect of your career with the Adviser, including checking your CV, searching for courses or training, identifying skills, career change and more.

The Adviser will support you by providing qualified, impartial and confidential information, advice and guidance to help you to make the best decisions on your learning, training and work opportunities.

How can I prepare for my National Careers Service advice session?

You can prepare for your session by checking the following questions and considering your answers:

  • what do you want to get out of the session?
  • what career/job do you want?
  • are you already working? Are you doing a job you enjoy or are you looking to change careers?
  • what work experience do you have? (Paid, voluntary, apprenticeship?)
  • what qualifications/training do you already have?
  • do you have qualifications in English, Maths and ICT and what grades?
  • what skills do you already have? These can be skills used in work and in others areas of your life, e.g. hobbies.
  • what might be making it difficult for you to get the job you want?

The National Careers Service Adviser may recommend that you complete the National Careers Service Skills Health Check – you can find out more about it on National Careers Service.

If you have any of the following, take them along to your advice session:

  • your CV
  • education certificates
  • job vacancies that interest you
  • your completed Skills Health Check report

For more information on how to prepare for your advice session, visit Careers Inspiration.