Contains garden waste
Green bins containing garden waste will not be emptied. Please remove the garden waste before your next collection. Garden waste can be collected through our garden waste service for houses or taken free of charge to the reuse and recycling centres.
Too many bins left out, excess waste left or overfull
Only one green bin will be emptied per household per collection. We will only collect waste that is inside your green bin with the lid closed and will not collect any waste left on top of or next to your bin. If you regularly can't fit all your non-recyclable waste in your green bin please contact us and we’ll help you to reduce and recycle as much as possible. To dispose of waste that was not collected you can:
- store it until your next collection (please make sure that it is correctly presented)
- take it to the reuse and recycling centres for free
- arrange an additional waste collection for £15 per collection (conditions apply) by telephoning the Contact Centre on 020 8303 7777