Terms and Conditions

This page and any pages it links to explain our website's terms of use. You must agree to these to use our website.

The website is managed by the Web team on behalf of the Council.

You agree to use our website only for lawful purposes. You must also use it in a way that doesn't infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We update our website all the time. We can change or remove content at any time without notice.

You can use our website to access online services and transactions.

Some services have their own terms and conditions which also apply - read these before you use the service.

We welcome and encourage other websites to link to our website.

You must contact us for permission if you want to either:

  • charge your website's users to click on a link to any page on our website
  • say your website is associated with or endorsed by our website

We do not permit our pages to be loaded into frames or iframes on your site. Our pages must load into the user's entire window.

Our website links to websites that are managed by other government and public sector bodies, service providers or other organisations. We don't have any control over the content on these websites.

We're not responsible for:

  • the protection of any information you give to these websites
  • any loss or damage that may come from your use of these websites, or any other websites they link to

You agree to release us from any claims or disputes that may come from using these websites.

You should read all terms and conditions, privacy policies and end user licences that relate to these websites before you use them.

Most content on our website is copyright of The London Borough of Bexley.

Use may be made of this content by educational organisations provided an acknowledgement to The London Borough of Bexley is included. All other use of our content is subject to our prior express written permission.

The names, images and logos identifying The London Borough of Bexley are proprietary marks of the Council. Copying of our logos and/or any third party logos accessed via this website is not permitted without prior approval from the relevant copyright owner.

Please contact the Web team for further assistance.

We may make content on our website available through feeds for other websites and applications to use. The websites and applications that may use our feeds aren't our products, and they might use versions of our content that have been edited and stored for later use ('cached').

We don't give any guarantees, conditions or warranties about the accuracy or completeness of any content used by these products. We're not liable for any loss or damage that may come from your use of these products.

The most up to date version of our content will always be on our website.

While we make every effort to keep our website up to date, we don't provide any guarantees, conditions or warranties that the information will be:

  • current
  • secure
  • accurate
  • complete
  • free from bugs or viruses

We don't publish advice on our website. You should get professional or specialist advice before doing anything on the basis of the content.

We're not liable for any loss or damage that may come from using our website. This includes:

  • any direct, indirect or consequential losses
  • any loss or damage caused by civil wrongs ('tort', including negligence), breach of contract or otherwise
  • the use of our website and any websites that are linked to or from it
  • the inability to use our website and any websites that are linked to or from it

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.

This includes (but isn't limited to) the loss of your:

  • income or revenue
  • salary, benefits or other payments
  • business
  • profits or contracts
  • opportunity
  • anticipated savings
  • data
  • goodwill or reputation
  • tangible property
  • intangible property, including loss, corruption or damage to data or any computer system
  • wasted management or office time

We may still be liable for:

  • death or personal injury arising from our negligence
  • fraudulent misrepresentation
  • any other liability which cannot be excluded or limited under applicable law

You can ask for content to be removed from our website. We'll only do this in certain cases, for example, if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory.

Contact us to ask for content to be removed. You'll need to send us the web address (URL) of the content and explain why you think it should be removed. We'll reply to let you know whether we'll remove it.

We remove content at our discretion in discussion with the department responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.

We collect information about you in accordance with our Privacy Notice and our cookie policy. By using our website, you agree to us collecting this information and confirm that any data you provide is accurate.

We make every effort to check and test our website for viruses at every stage of production. You must make sure that the way you use our website doesn't expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We're not responsible for any loss, disruption or damage to your data or computer system that might happen when you use our website.

When using our website, you must not introduce viruses, trojans, worms, logic bombs or any other material that's malicious or technologically harmful.

You must not try to gain unauthorised access to our website, the server on which it's stored or any server, computer or database connected to it.

You must not attack our website in any way. This includes denial-of-service attacks.

We'll report any attacks or attempts to gain unauthorised access to our website to the relevant law enforcement authorities and share information about you with them.

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.

Any dispute you have which relates to these terms and conditions, or your use of our website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.

There may be legal notices elsewhere on our website that relate to how you use the site.

We're not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once won't mean we automatically waive the right on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

Please check these terms and conditions regularly. We can update them at any time without notice.

You'll agree to any changes if you continue to use our website after the terms and conditions have been updated.

A cookie is a small file of letters and numbers downloaded onto a device (computer for example) when a user accesses certain websites.

Cookies help a website to function properly by allowing the website to recognise a user's device for the purpose of remembering the devices site preferences/details.

Bexley Council uses cookies on this website and does not permit the use of cookies or any other devices that collects and stores information, which either on its own or when combined with other information identify an individual.

There are different types of cookies

Session - this type of cookie is stored in the computer's memory only during a user's browsing session and are automatically deleted from the user's computer when the browser is closed. They do not collect any information from the user's computer, example, remembering what a user has put in their shopping basket as they browse around a website.

Permanent - this type of cookie is stored on your computer and are not deleted when the browser is closed. These cookies can remember your settings the next time you come back to the web site, example, remembering what language you have selected.

Flash cookies - Local shared objects (LSOs), commonly called flash cookies, are data files that can be created on your computer by the sites that you visit. These are most often used to enhance your web-browsing experience,, example, you may ask a site to remember your login name, that information is stored in the cookie, so on your next visit, the website displays your name in the login field.

First party - this type of cookie is set on a user's computer by the website that you are visiting, example, when visiting our site, we will directly place a cookie on your computer. This cookie can only be read by our site; the information that the cookie contains cannot be accessed or read by any other website.

Third party - this type of cookie is issued by a website other than the one you are currently visiting, example, when visiting a site that displays advertising, that advertising company could issue you with a cookie, which is known as a third party cookie.

You can find our more information about cookies at All About Cookies.org.

To remove or reject cookies from this website

If you do not want to receive cookies from this website, you can control cookies through your web browser settings, allowing you to decide if you want to access sites that use cookies.

To find out how to allow, block, delete and manage cookies, visit How to control cookies and select the browser you are using. Alternatively, you can also read your browser's own online help for more information.

We recommend you allow the cookies set by this website as they help the website to function correctly proving you with a better web experience. If you set your browser to refuse cookies, please be aware that certain functions of our website may cease to function correctly.

EU Cookie directive

The law relating to cookies has changed and the Information Commissioner's Office has issued guidance on the changes.

Our use of cookies

The lists below show all the cookies that are set by this website and the third-party services that we use.

Please contact the Web team if you have any queries about these cookies or would like more information about them.

Cookies set by Google Analytics

Bexley Council does allow the use of Google Analytic cookies to gather data on a totally anonymous basis in order to help us accurately monitor the number of visitors to our website and volumes of usage.

Please refer to the Google code website for further details on the cookies set.

Cookies used by Google Analytics

Cookie name Type Description Expires

__utma

Other

This cookie is typically written to the browser upon the first visit to your site from that web browser.

2 years

__utmb

Other

This cookie is used to establish and continue a user session with your site.

30 minutes

__utmc

Session

Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user.

When you close your browser

__utmz

Other

This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link

6 months

Cookies used by YouTube

YouTube videos are available to watch on our website.

Cookie name Type Description Expires

VISITOR_INFO_LIVE
PREF
use_hitbox

3rd Party We embed videos from YouTube using YouTube privacy-enhanced mode 6 months
2022
When you close your browser

Please refer to YouTube help for further details on the cookies set.

Cookies for managing your current visit

We use a number of cookies to remember your selections or preferences that your have made when looking at the information on this website.

Cookie name Type Description Expires
ASP.NET_SessionId Session Stores the session id of a user. When you close your browser
Clientvars 1st Party Used to logon to the website via the logon screen. 2 days
Fontsize Session Used to adjust and remember the font size setting of the website When you close your browser
mode     1st Party Used to adjust and remember the normal and high contrast setting of the website 3 months
TextOnlyX 1st Party Text only version of website Immediately

 Other cookies served under the bexley.gov.uk domain

These cookies listed below do not contain any personal information.

Online Services - Council Tax, Business Rates and Housing Benefits website  

Cookie name Type Description Expires
JSESSIONID Session Stores the session id of a user When you close your browser
UNIQUEREQID Session Randomly generated unique identifier for the visitor When you close your browser

Planning applications and comment on-Line

Cookie name Type Description Expires
ASP.NET_SessionId Session Stores the session id of a user. When you close your browser

Licensing applications and comment on-line

Cookie name Type Description Expires
ASP.NET_SessionId Session Stores the session id of a user. When you close your browser

Modern Gov - Agendas, reports and decisions website 

Cookie name Type Description Expires
ASP.NET_SessionId Session Stores the session id of a user. When you close your browser

Google Analytics

Cookie name Type Description Expires

__utma

Other

This cookie is typically written to the browser upon the first visit to your site from that web browser.

2 years

__utmb

Other

This cookie is used to establish and continue a user session with your site.

30 minutes

__utmc

Session

Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user.

When you close your browser

__utmz

Other

This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link

6 months

 

 

Last updated: 12 September 2017