Bexley Coronavirus Helpline

Bexley Coronavirus Helpline

020 3045 5398

Open from 8am to 8pm.

request help

Requesting assistance

Whether you need someone to get shopping, pick up other essentials or to give you information, guidance and advice, you can get support.

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Government advice

Information from the Government 

For up-to-date guidance please see government's information on what you need to know.

NHS advice

Information from the NHS

For up-to-date guidance please see NHS advice for everyone

Services status

Our services

For the safety of our staff and our residents, we are looking to reduce face-to-face contact as much as possible. You will start to notice that some of our non-essential services are being closed and events cancelled. We need to do this to ensure that we can maintain essential services with the resources available to us and to reduce the spread of the virus.

Building and service closures

Venue Details
Civic Offices Following Government advice, Civic Offices is now closed to visitors without an urgent pre-arranged appointment. Please only call the Council if you cannot obtain the advice or service you require online or are unable to access the website.
Erith Town Hall benefit reception The benefit and council tax office reception at Erith Town Hall closed at the start of the coronavirus pandemic and will not be reopening. If you need information or help with your council tax please make your enquiry online or call 0345 302 2317.  You can still use the letterbox at Erith Town Hall for correspondence. We will return any original documents as quickly as we can.
Home Library Service Closed
Council Libraries and Local Studies and Archives Centre

All of the Boroughs libraries have reopened. For more information on library opening times and the restrictions in place please visit the Libraries website The Local Studies and Archives Centre will remain closed for the time being.

In line with Government guidelines face coverings will be mandatory in all libraries from Saturday 8 August.

All schools across borough Schools are closed for the summer holidays and will reopen in the first week of September. 
Learning and Enterprise College Bexley Brampton Road, Erith and Sidcup sites are closed. To find out more about courses available, you can visit the LECB website
All youth centres Closed 5.30pm Friday 20 March 
Danson Adventures and Danson Lake

Meridian Canoe Club and Erith Rowing Club have restarted activity on Danson Lake. Clubs will be following guidelines from their respective national governing bodies and the government.

The Lake is not yet open for row boats and pedelow hire. 

Fishing at Danson Lake reopened from 17 July. If you are fishing on Danson Lake you must buy a ticket. Tickets can be purchased lakeside. 

Splash park - Danson Park

The splash park is currently closed.

The kiosk in Danson Park by the playground is currently closed.

From Saturday 8 August to Sunday 27 September a charge of £3 will be payable at weekends and Bank Holidays when parking at Danson Park. Card payments only.

Hall Place house Thursday 16 July will see the reopening of the visitor centre and toilets at Hall Place and Gardens. Riverside café will reopen the week after on Wednesday 22 July initially for takeaway service only.
Hall Place

The Visitor Centre and toilets at Hall Place and Gardens have reopened. Riverside café is open with a reduced menu and takeaway service 7 days a week 10.30am-3pm.

The Historic House, Shop and Glasshouse are still closed.

In line with Government guidelines face coverings will be required in the visitor centre and toilet areas from Saturday 8 August.

Outdoor recreation sites

Danson Park Adventures (Watersports Centre) and Danson Lake is currently open for pre-booked watersports club sessions only

The following sites remain closed:

For any enquiries please contact OutdoorRecreation@bexley.gov.uk 

Leisure Centres

The borough’s three Parkwood Leisure centres at Crook Log, Sidcup and Erith have reopened some facilities, gyms and some classes, some of which have been moved into larger spaces. To limit the number of people, maintain social distancing and conform with track and trace requirements, everyone – members and non-members – will need to book all activities in advance.

First to open will be gyms and classes - some of which have been moved into larger spaces. To limit the number of people, maintain social distancing and conform with track and trace requirements, everyone – members and non-members – will need to book all activities in advance.

The swimming pools will remain closed.

Please visit the Parkwood website for more information before leaving to visit the leisure centre. Parkwood have also produced a useful video with everything you’ll need to know.

Playgrounds and trim trails

Playgrounds and outdoor gym equipment across Bexley has reopened with a number of restrictions in place.

Penhill Park playground in Sidcup has not reopened as the safety surface has been damaged by vandals. The safety surface needs to now be replaced and this may take some weeks

Parks and open spaces

Please follow the current government and Public Health England advice on social distancing while using our parks. Leave a distance of 2 metres or 6 feet from others while using the park. It is especially important for all our residents without access to gardens at home that we try to keep our parks open.

You can take as much exercise as you wish, but please observe social distancing rules at all times. You can meet up with one other person from outside your household when you are outdoors as long as you keep the 2-metre social distance rule. No group sports are allowed unless it is with members of the same household and one other. You can drive to outdoor open spaces irrespective of distance. Do not travel to different parts of the UK.

Waste and Recycling Centres Both recycling centres are now open. To control the number of vehicles accessing the sites at any one time, a traffic control system will operate based on odd and even number plates. Please consider using the Foots Cray site which has shorter queue times. Before you go please read the guidance on Waste and recycling centres
Bexley Register Office

Birth registrations

We are taking bookings for birth registration appointments. For more information please visit our register a birth page.

If your child was born outside of Kent and Bexley, you must register your baby with the local authority where the birth took place. Kent and Bexley are currently unable to facilitate birth declarations.

If you need any further information about registering a birth, call us on 03000 41 51 51.

Death registrations

Due to the current situation with coronavirus, it is not possible to book an appointment to register a death in person. Instead, death registrations will be carried out by telephone.

Find out more about our new temporary registration process.

Inquests

We are taking steps to ensure that as many of the cases already listed on our website as possible can go ahead with appropriate precautions being taken. We will continue to list inquests which have not yet been listed for as long as we are able.

For more information read our statement from the senior coroner team.

Ceremonies

Weddings and civil partnerships can now take place. Our Ceremony Team are working through all customer enquiries as quickly as possible.

For more information visit the Kentish Ceremonies website.

Children’s Centres All Children’s Centres in Bexley are now closed. Danson Children’s Centre remains open for planned health appointments only. Please continue to check Danson Children’s Centre for updates.
Covid symptoms- Get tested now.

Covid symptoms? Get tested now.

Keep Bexley safe. Protect your friends and family. Go to nhs/coronavirus
Or call 119.

Nominate your Bexley heroes

Nominate your Bexley heroes

The Mayor of Bexley is calling on residents to nominate local heroes for a special commendation award that recognises exceptional contributions and acts of kindness made during the pandemic.

Nominate your Bexley heroes