Terms and conditions
Who we are
The website is managed by the Digital Team on behalf of the Council.
Using our website
You agree to use our website only for lawful purposes. You must also use it in a way that doesn't infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.
We update our website all the time. We can change or remove content at any time without notice. We do not guarantee that our website, or any content on it, will always be available or be uninterrupted.
While we make every effort to keep our website up to date, we do not provide any guarantees, conditions or warranties that the information will be:
- free from bugs or viruses
We don't publish advice on our website. You should get professional or specialist advice before doing anything on the basis of the content.
We're not liable for any loss or damage that may come from using our website. This includes:
- any direct, indirect or consequential losses
- any loss or damage caused by civil wrongs ('tort', including negligence), breach of contract or otherwise
- the use of our website and any websites that are linked to or from it
- the inability to use our website and any websites that are linked to or from it
This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen. This includes (but isn't limited to) the loss of your:
- income or revenue
- salary, benefits or other payments
- profits or contracts
- anticipated savings
- goodwill or reputation
- tangible property
- intangible property, including loss, corruption or damage to data or any computer system
- wasted management or office time
We may still be liable for:
- death or personal injury arising from our negligence
- fraudulent misrepresentation
- any other liability which cannot be excluded or limited under applicable law
Services and transactions
You can use our website to access online services and transactions, for example, to pay your Council Tax. Some services have their own terms and conditions which also apply - read these before you use the service.
Linking to our website
We welcome and encourage other websites to link to our website provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must contact us for permission if you want to either:
- charge your website's users to click on a link to any page on our website
- say your website is associated with or endorsed by our website
We do not permit our pages to be loaded into frames or iframes on your site. Our pages must load into the user's entire window. We reserve the right to withdraw linking permission without notice.
Linking from our website
Our website links to websites that are managed by other government and public-sector bodies, service providers or other organisations. They are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them. We don't have any control over the content on these websites.
We're not responsible for:
- the protection of any information you give to these websites
- any loss or damage that may come from your use of these websites, or any other websites they link to
You agree to release us from any claims or disputes that may come from using these websites.
You should read all terms and conditions, privacy policies and end-user licences that relate to these websites before you use them.
Using our website's content
Most content on our website is copyright of The London Borough of Bexley.
Use may be made of this content by educational organisations provided an acknowledgement to The London Borough of Bexley is included. All other use of our content is subject to our prior express written permission. You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us.
The names, images and logos identifying The London Borough of Bexley are proprietary marks of the Council. Copying of our logos and/or any third-party logos accessed via this website is not permitted without prior approval from the relevant copyright owner. Please contact the Digital Team for further assistance.
We may make content on our website available through feeds for other websites and applications to use. The websites and applications that may use our feeds aren't our products, and they might use versions of our content that have been edited and stored for later use ('cached').
We don't give any guarantees, conditions or warranties about the accuracy or completeness of any content used by these products. We're not liable for any loss or damage that may come from your use of these products. The most up to date version of our content will always be on our website.
Requests to remove content
You can ask for content to be removed from our website. We'll remove content:
- in order to comply with data protection legislation covering the rights and freedoms of individuals
- if it breaches copyright laws, contains sensitive personal data or material that may be considered obscene or defamatory
Contact us to ask for content to be removed. You'll need to send us the web address (URL) of the content and explain why you think it should be removed. We'll reply to let you know whether we'll remove it.
We remove content at our discretion in discussion with the department responsible for it. You can still request information under the Freedom of Information Act and the Data Protection Act.
Information about you and your visits to our website
We make every effort to check and test our website for viruses at every stage of production. We do not guarantee that our website will be secure or free from bugs or viruses. You must make sure that the way you use our website doesn't expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system. You are responsible for configuring your information technology, computer programmes and platform to access our site. You should use your own virus protection software.
We're not responsible for any loss, disruption or damage to your data or computer system that might happen when you use our website.
Viruses, hacking and other offences
When using our website, you must not introduce viruses, trojans, worms, logic bombs or any other material that's malicious or technologically harmful.
You must not try to gain unauthorised access to our website, the server on which it's stored, or any server, computer or database connected to it.
You must not attack our website in any way. This includes denial-of-service attacks.
We'll report any attacks or attempts to gain unauthorised access to our website to the relevant law enforcement authorities and share information about you with them.
In the event of such a breach, your right to use our website will cease immediately.
These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any dispute you have which relates to these terms and conditions, or your use of our website (whether it be contractual or non-contractual), will be subject to the exclusive jurisdiction of the courts of England and Wales.
There may be legal notices elsewhere on our website that relate to how you use the site.
We're not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.
We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.
Doing this once won't mean we automatically waive the right on any other occasion. If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.
Changes to these terms and conditions
Please check these terms and conditions regularly. We can update them at any time without notice.
You'll agree to any changes if you continue to use our website after the terms and conditions have been updated.
Last updated: 24 July 2020