We collect certain information or data about you when you use our website.

This includes:

  • Forms you complete, questions, queries or feedback you leave, including your email address if you send an email to our website
  • your IP address, and details of which version of web browser you used
  • information on how you use the site, using cookies and page tagging techniques to help us improve the website
  • details to allow you to access our services and transactions, e.g. an email address (you'll always be told when this information is being collected, and it will only be used for the purpose you provide it for)

This helps us to:

  • deal with your requests and administer our departmental functions
  • meet our statutory obligations
  • prevent and detect fraud
  • conduct our own surveys and research
  • improve the site by monitoring how you use it
  • respond to any feedback you send us, if you’ve asked us to
  • provide you with information about local services if you want it

We can't personally identify you using your data.

Where your data is stored

We store your data on our secure servers in the UK or in the EEA.

It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.

By submitting your personal data, you agree to this.

Keeping your data secure

Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data.

Any data you transmit is at your own risk.

We have procedures and security features in place to try and keep your data secure once we receive it.

We won't share your information with any other organisations for marketing, market research or commercial purposes, and we don't pass on your details to other websites.

Payment transactions are always encrypted.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This includes exchanging information with other public sector organisations including:

  • other departments within the Council (including the Councillors)
  • central government departments
  • law enforcement agencies
  • other organisations which deal with, or handle, public funds
  • organisations set up under Acts of Parliament
  • organisations which provide community services
  • contractors that process data on our behalf

We may also use and disclose information, in ways which do not identify individuals, for research and strategic development purposes.

Your rights under data protection legislation

The Data Protection Act 2018 is the UK's implementation of the General Data Protection Regulation (GDPR).

Under the Data Protection Act, we have a legal requirement to ensure that all personal information is kept secure, accurate and up to date. It should also only be used for specified, explicit purposes and kept for no longer than necessary. The Act also provides the following rights for individuals:

Your right of access

You are entitled to access copies of your personal information. This is called a Subject Access Request. Further details on Subject Access Requests can be found here.

Your right to rectification

You can ask us to rectify information which you consider to be inaccurate. This includes asking us to complete information which you believe is incomplete. 

Your right to erasure

You have the right to ask us to erase your personal information in certain circumstances. 

Your right to object to processing

You can object to us processing your information. This includes profiling information for scientific/historical research, statistical purposes or direct marketing. 

Your right to data portability

You can ask us to transfer your data from one service to another (if you have given the information to us). We can do this with your consent or if we are in talks about entering into a contract and the processing is automated. 

You are not required to pay any charge for exercising your rights and we have one month to respond to requests. Further information about your rights can be viewed on the Information Commissioner's Office website.

If you have any questions about your rights under data protection legislation, please direct these to the Complaints and Freedom of Information Team by emailing foi@bexley.gov.uk or by phoning 020 3045 4700. You can view the Complaints and Freedom of Information webpage here.

Links to other websites

Our website contains links to and from other websites.

This privacy policy only applies to this website, and doesn't cover other websites, services and transactions that we link to.

Following a link to another website

If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a link to our website from another website

If you come to our website from another website, we may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Freedom of Information (FOI)

For more information see the Freedom of Information Act 2000. You can read more about freedom of information at the Information Commissioner's Office.

Parking Services Privacy Notice

For more information see the Parking Services Private Notice (PDF, 158KB)

Public Health Privacy Notice

The Public Health team at London Borough of Bexley also have a legal status allowing the processing of personal confidential data for certain public health purposes.

For more information see the Public Health Privacy Notice.

Electoral Services Privacy Notice

The following document sets out how the Electoral Services Department for the London Borough of Bexley will use and process your information, Electoral Services Privacy Notice (PDF, 131KB).

Human Resources Service Privacy Notice

The HR Service collects and processes personal data relating to candidates for employment (for whom a separate privacy notice applies), Council employees and workers (including agency workers and consultants) and elected Members to manage the employment/other relationship and/or to administer payment of salary, allowances or expenses.

For more information see the Human Resources Service Privacy Notice (PDF, 117KB).

Job Applicant Privacy Notice

The HR Workforce Resourcing Team collect and process personal data relating to job applicants.

For more information see the Job Applicant Privacy Notice (PDF, 118KB).

Last updated: 25 May 2018

Councillors Privacy Notice

The Councillor’s Privacy Notice sets out how the elected Members of the London Borough of Bexley will use and process your information.

For more information see the Elected Councillors Privacy Notice (PDF, 112KB).

Corporate Privacy Notice

For more information see the London Borough of Bexley Council Corporate Privacy Notice (PDF, 116KB).

Adult Social Care Privacy Notice

For more information see the Adult Social Care Privacy Notice (PDF, 50KB).

Housing Services Privacy Notice

For more information see the Housing Services Privacy Notice (PDF, 167KB).