Residents Annual Canvass

Between mid-July and November, we conduct the Annual Canvass of all households in the Borough. The Annual Canvass is carried out in order to ensure that everyone who is eligible to vote is included on the electoral register so they can take part in elections.

We need to find out if there are any changes to the household so that details of people who no longer live at a property can be removed and any new occupants added can register individually.

If you have not registered to vote at all before or have moved address, please register online at GOV.UK - register to vote as soon as possible, as well as returning any form you receive.

Registering to vote means you have a right to vote in elections and can also improve your credit rating.

Please provide an e-mail address and/or telephone number when you register online or when you respond to the annual canvass -  it will help us make sure you are properly registered and can take part in elections. 

Canvass Reform 2020

From July 2020, the way in which the Annual Canvass is undertaken will change across the UK. The aim is to streamline the process in order to make it easier for residents, whilst still ensuring the completeness and accuracy of the Electoral Register. We will be using email and text wherever possible to make the process simpler and easier for you to respond.

If the data we have on the electoral register matches with data held by the government  (by the Department of Work and Pensions) we can contact you by text or email if you have provided those details.  

What type of Canvass Communication will you receive?

Matched Properties

If the details we hold about you and your property are matched with data held by the government, and we have a valid email address, we will send an email that requires a response. Please make a note of your security codes and respond online at the website stated in the email.

If you do not respond to the email and where we don’t have email addresses or mobile numbers for everyone in the household you will be sent a paper form. This form only requires a response if there are changes to be made. 

You won’t receive any further communication during canvass if you don’t respond.

Unmatched Properties

If details don’t match, you will be sent a paper form, which you must respond to, whether there are changes to make or not.

Please make sure that you respond correctly to the communication you receive as soon as you can, even if there are no changes to be made to the pre-printed details on the form. It is a legal requirement and you can be fined up to £1000 for not doing so. 

This will also help the Council to save money. If you do not respond, we are required to send a reminder form and undertake personal visits to obtain the information.

This year’s canvass, which we have to carry out by law, is taking place during the Coronavirus pandemic. Please respond online, by telephone or by text message wherever possible to avoid a personal canvasser door knocking to obtain the information.

Please note we are following the Government and public health guidelines.

Postal Voting

The next scheduled election is the Greater London Authority election, to be held on Thursday 6 May 2021. In light of Covid-19, you may wish to consider applying for a postal vote. You can download an application form from The Electoral Commission.