Here are some handy shortcuts to the website directory

• try the service listing page to find the service area you are looking for
• to make a payment, go to the pay section and select your payment subject
• if you want to report an issue you can find the online reporting in the report section
• you can apply for a service request online from the apply section
• if you need to find a topic the find section is set out in alphabetical order

TIP: use the search box (at the top right of each page) to find specific detail on the topic you are looking for.  

You can also use the general enquiry form

Make a general enquiry

Visiting us

If you need to visit us, our main reception is located at the Civic Offices in Bexleyheath. 

Civic Offices
2 Watling Street
Bexleyheath
DA6 7AT

Opening times 9am to 5pm Monday to Friday.

Please note that not all services are based at our Civic Offices and departments may not always be available to meet you without a prior appointment. We recommend you call in advance of your visit to make an appointment.

Zero tolerance statement

We will treat our residents and service users with courtesy and respect at all times, and we expect our staff and those working on behalf of the Council to be treated in the same way.

We will not tolerate any abuse, aggression, discriminatory behaviour or violence towards our staff.

If you behave in this way towards those working for or on behalf of the Council, you may be:

• reported to the police
• limited to specific channels for communicating with us
• banned from attending Council premises, or
• have services withdrawn

This policy is to protect our staff, those who work for our contractors, as well as our residents and customers.

Getting in touch