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If you have an emergency outside of normal opening hours (8am to 5pm, Monday to Friday), please call our emergency out-of-hours service on 020 8303 7171. This service can only help with genuine emergencies which cannot wait until normal opening hours.
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Pay your Council Tax
For more information on ways to pay your Council Tax or to set up a Direct Debit, visit our Pay your Council Tax page.
Moving home
If you are moving into or out of a property in the London Borough of Bexley, tell us using our change of address online form.
Council Tax support and discounts
Find out if you are entitled to Council Tax discounts or support, and how to apply.
Find your Council tax bands
Find out which Council Tax band your property is in and the cost of your annual bill.
Appeal your banding
If you think your Council Tax band is wrong, you can make an appeal to the Valuation Office Agency using the GOV.UK website.
Behind with your Council Tax payments
Find out what happens if you are struggling to pay your Council Tax bill and how to talk to an advisor.
Contact the Council Tax team
For any queries, contact the Council Tax department:
Email: bexley.ctax@secure.capita.co.uk
Telephone: 0345 302 2317 (9am to 5pm, Monday to Friday)
Write to:
Bexley Council Tax
PO Box 367
Erith DA8 1UD
Report a missed bin collection
If you think we've missed a bin collection, you can report a missed collection online.
Find your collection day
Enter your postcode on our collection day finder to see when your bins are collected.
Order a replacement bin
You can order replacement bins through our online waste service.
Recycling information
Find out what you can recycle and how to use our recycling services correctly.
Garden waste collection
Find out how to subscribe to our garden waste collection service.
Red-tagged bin
If your bin has been red-tagged, this means there was a problem with your waste that prevented collection. Find out why your rubbish wasn't collected and what to do next.
Bulky waste collections
We can collect large or bulky items that won't fit in your bins, such as furniture, mattresses and appliances.
School admissions
Apply for primary and secondary school places through our online admissions portal.
Special educational needs (SEND) travel assistance
Find information about applying for SEND travel assistance.
SEND needs assessments
Find out about the Education, Health and Care (EHC) Needs Assessment process for children with special educational needs and disabilities.
Free school meals
Check if your child is eligible to apply for free school meals.
In-year school applications
If you need to apply for a school place outside of the normal admissions round, you can make an in-year application.
Bexley selection test
Find out about the Bexley selection test for grammar school entry, including registration, test dates and how to prepare.
Housing benefit
Housing benefit has been replaced by Universal Credit. Find out more about making a claim for Universal Credit.
Overpayment of Housing Benefit
Read our Help with rent or Council Tax page to find information about Housing Benefit overpayments, how they occur, and options for repayment.
Discretionary Housing Payments (DHP)
If you receive Housing Benefit or Universal Credit but need help paying your rent, you can apply for Discretionary Housing Payments (DHP).
Homelessness advice and assistance
If you are homeless or at risk of becoming homeless, we can give you advice and support.
Report damp and mould
If you are experiencing damp and mould in your property, find out how to report it and what support is available.
Help with rent or Council Tax
Read our Help with rent or Council Tax page to find information about the support we can give you.
Advice and assistance
You can find information about available support on our financial advice and assistance page.
Universal Credit
Find out more about making a claim for Universal Credit.
The benefit cap
Understand how the benefit cap may affect your household income by visiting the GOV.UK benefit cap page.
Report abuse
If you know an adult who might be at risk, you should report this.
- Immediate danger: Call 999 right away.
- Non-emergency concern: If you're worried but it's not an emergency, call us at 020 3045 5159 (Monday to Friday, 8am to 5pm) and ask for 'screeners', or email screeners@bexley.gov.uk.
Keeping your independence
Find tips on staying independent while living at home and in your community.
Challenge a Penalty Charge Notice (PCN)
To challenge a PCN, you need to use our online form.
Report incorrect parking
You can report incorrect parking using our online form.
Parking permits
Apply for or renew a parking permit for your vehicle. Find information about resident permits, visitor permits, and business permits.
Find parking in Bexley
Find information about car parks, parking locations, and parking availability in the Borough.
Roadworks
View current and planned roadworks in Bexley. Find out about road closures, diversions, and how roadworks may affect your journey.
Report potholes or other road issues
Report potholes, damaged roads, faulty street lights, or other highway issues using our online form.
Apply for a dropped kerb
If you need a dropped kerb or vehicle crossover to access your property, you can apply online. Find out about costs, timescales and how to apply.
Apply for a skip licence
If you need to place a skip on a public road or pavement, you'll need a skip permit. Apply online and find out about requirements and fees.
Apply for a scaffold licence
If you need to erect scaffolding or hoarding on a public road or pavement, you'll need a licence. Apply online and find out about requirements and fees.
Report pests
You can make a pest complaint using our online form if pests from a neighbouring property is causing an issue, or if your landlord or Housing Association has not carried out a pest treatment.
Report noise issues
If you are experiencing a serious noise disturbance and have been unable to resolve this, let us know using our online form.
Report light pollution
You can report an issue with light pollution such as a floodlight or security light using our online form.
Report air pollution
You can report air pollution issues such as bonfires, asbestos and pollution from commercial premises using our online form.
View and comment on planning applications
You can search for and view current planning applications in your area. Find details about proposed developments and submit comments during the consultation period.
Apply for planning permission
If you're planning to build, extend, or make significant changes to your property, you may need planning permission. Find out what applications you need to submit and how to apply.
Request a planning enforcement investigation
If you believe someone is carrying out development without the necessary planning permission, or not complying with planning conditions, you can request an investigation.
Report a breach of building regulations
If you're concerned about building work that may not comply with building regulations, such as structural safety, fire safety, or accessibility requirements, you can report it to our building control team.
Report a dangerous structure
If you've identified a building or structure that poses an immediate danger to public safety, report it immediately so we can take appropriate action.
For immediate danger: Call 020 3045 5184 or our emergency out of hours service on 020 8303 7171
Request a building control inspection
If you have building work that requires inspection, you can request a site inspection online.
Building control fees and charges
You can find building control fees and charges for applications and inspections online.
Request copies of planning documents
You can request copies of planning application documents, including decision notices and approved plans.
Request copies of building control documents
You can request copies of building control documents, including completion certificates and approved plans.
Register a birth
You must register a birth within 42 days. Find out what documents you need and how to book an appointment with our registrar.
Register a death
A death must be registered within 5 days. Find out what information you need and how to register the death with our registrar.
Give notice of a marriage or civil partnership
You must give notice at least 29 days before your ceremony. Both parties need to attend the appointment together.
Order copy certificates
You can order certified copies of birth, death, marriage and civil partnership certificates online or by appointment.
Pay your Council Tax
Find out about the different ways you can pay your Council Tax, including online, by Direct Debit, and other payment methods.
Pay a Penalty Charge Notice (PCN)
If you've received a PCN for a parking contravention, you can pay it online.
Pay a Fixed Penalty Notice (FPN)
If you've received a FPN for an environmental offence such as littering or fly-tipping, you can pay it online.
Pay your business rates
Find out about the different ways you can pay your business rates, including online and by Direct Debit.
Pay an invoice
If you've received an invoice from us, you can pay it online using your invoice reference number.
Make an enquiry
You can make an enquiry through our online contact form.
If you can't use the form
Visiting us
If you need to visit us, our main reception is located at the Civic Offices in Bexleyheath.
Civic Offices
2 Watling Street
Bexleyheath
DA6 7AT
Opening times 9am to 3pm, Monday to Friday.