We can’t investigate all types of noise. Don't use this form if your complaint is about:

•  everyday household noise, like:
  • talking, footsteps, toilets flushing
  • doors closing or furniture being moved
  • children playing or crying
  • vacuuming or washing machines (unless used late at night)
• street noise, including:
  • engine revving
  • shouting or rowdy behaviour
  • car horns
• wildlife (for example, foxes)
• road traffic, planes, or trains
• cheering or noise from outdoor sports
• noise from an unknown source
• noise caused by poor sound insulation

We can only investigate building site noise if it happens outside permitted hours:

• Monday to Friday: 8am to 6pm
• Saturday: 8am to 1pm
• No noisy work should take place on Sundays or bank holidays
   

Builders can be on site outside these times, but they must not use noisy equipment.