What is Assistive Tech (also known as Telecare)?

Telecare provides additional support and reassurance by using discreet sensors and monitoring equipment placed around your home. These devices can detect potential emergencies, including falls and other incidents, and automatically raise an alert when help may be needed.

Designed to support older and vulnerable people, Telecare helps individuals maintain their independence while offering peace of mind to family members and carers.

The service includes a Response element, enabling us to send a trained responder to your home or contact your nominated family members or friends in the event of an emergency.

How much does Telecare cost?

The Telecare service currently costs approximately £10 per week, although charges may change following periodic reviews. A financial assessment will determine whether you are eligible for support by the Council towards the cost of the service.

How do I access Telecare?

Please email screeners@bexley.gov.uk to request an assessment. We will work with you to identify the most appropriate Telecare support for your needs.