9. Transformation

The council continues to identify opportunities to how services can be transformed to better suit the needs of its residents whilst realising saving, transformational and efficiencies and/or maximising income. 

The council has established a Transformation Board, and a programme of work five key areas focus on delivering improvements and savings as set out in the Transformation paper on this agenda:

  • Children’s Services
  • Customer Experience
  • Commercial
  • Culture
  • Corporate Core

Additional costs will be funded in 2025/26 from the Capital Receipts flexibility and transformation reserve.

Costs arising from 2026/27 will need to be met from Transformation savings.

Savings will be developed through the Transformation programmes above and and reflected in the Medium Term Financial Strategy updates to Cabinet following the usual process for savings sign off and approval.