| Advice and Information |
| Parents, Carers and Young People have access to good quality and timely advice and information. | Increase the capacity of SENDIASS | Parents/Carers and Young people receive a response to their enquiry to SENDIASS within 5 days. | 75% of Parents and Carers say that they received timely advice and information from SENDIASS. | | September 2025 | January 2026 |
| | Maximise use of new Family Hubs. | Parents/Carers and Young People are able to access information and support re SEND issues in neighbourhood locations. | 50 families with SEND have been supported by the Family Hubs. | | September 2025 | December 2027 |
| | Raise awareness of SEN Support Toolkit so parents can be reassured that their child is receiving the appropriate support. | Increased parental confidence that their child is receiving appropriate SEN support at school. | 70% of parents report in surveys that their child is well supported at school. | | September 2025 | July 2026 |
| | Ensure that there is advice available to parents/carers to address sleep issues affecting their child with SEND. | Produce a guide to sleep issues and publish this on The Local Offer. | Sleep issues are not featuring in the top 5 Hot Topics identified by Bexley Voice Parent Carer Forum, showing that there has been a reduction in the concerns parents have regarding sleep. | | September 2025 | April 2026 |
| Education, Health and Care Plans and Annual Reviews |
| Further improve the Quality of Education, Health and Care Plans | Monitor and improve the timeliness of advice for EHCP's across health, social care and education. | Children and Young People with EHCP's receive the provision they need to meet their special educational needs. | 75% of professional advice for new EHCP assessments is received within 6 weeks of the request for advice being made. | EHCP Quality Task Group | September 2025 | April 2026 |
| | Quality Assurance of Advice completed by each service prior to submission. | Children and Young People with EHCP's receive the provision they need to meet their special educational needs. | 75% of new EHCP's audited are good or outstanding. | EHCP Quality Task Group | September 2025 | July 2026 |
| | EHCP Quality Assurance Framework is reviewed annually. | EHCP Quality Assurance Framework is kept up to date and is fit for purpose. | 75% of new EHCP's audited are good or outstanding. | EHCP Quality Task Group | September 2025 | ongoing |
| | SEN Service to complete 15 audits of new and amended EHCP's per month. | New EHCP's are of a good quality. | 15 audits of new EHCP's are competed every month. | EHCP Quality Task Group | September 2025 | ongoing |
| | 5 Multi-Agency EHCP audits to be completed monthly and findings reported to SEND Improvement and Assurance Board and to each service. | Leaders are provided with information to allow them to monitor EHCP quality. | 5 Multi-Agency EHCP audits to be completed monthly and findings reported to SEND Improvement and Assurance Board and to each service quarterly. | EHCP Quality Task Group | September 2025 | ongoing |
| Further Improve quality and timeliness of EHCP Annual Reviews | Each service who provide advice for EHCP's and annual reviews to complete an annual EHCP Improvement Service Plan. | Children and Young People's EHCP's are reviewed annually and EHCP's amended appropriately and in a timely way. | Children and Young People receive support to achieve the outcomes set out in their EHCP. | EHCP Quality Task Group | September 2025 | March 2026 |
| | Further roll out the SEN Hub to ensure that EHCP annual reviews are completed in a timely way. | Professional advice from social care and health practitioners is provided prior to an EHCP annual review meeting. | SEN Hub data shows that 70% of required professional advice was available at the annual review meeting. | EHCP Quality Task Group | September 2025 | March 2026 |
| | Social Care and Health Professionals are informed of the date of the annual review meeting at least 6 weeks prior to the meeting date. | Practitioners' advice provided for an EHCP annual review is of good quality. | 85% of amended EHCP's are rated good or outstanding in audits. | EHCP Quality Task Group | September 2025 | April 2026 |
| | Annual Review advice training is provided to all health and social care practitioners. | Practitioners' advice provided for an EHCP annual review is of good quality. | 85% of amended EHCP's are rated good or outstanding in audits. | EHCP Quality Task Group | September 2025 | ongoing |
| Continuous Monitoring and Scrutiny of Services |
| Leaders across the partnership use data and information about children and young people with SEND and their families to ensure that they evaluate and secure required improvements to services effectively | Further develop the Health Data contained in the SEND Dataset. | Leaders across the partnership are able to view health, education and social care data on one place, ensuring a holistic dataset and scrutiny. | Health data is present in the SEND Dataset. | Data Delivery Group | September 2025 | April 2026 |
| | Ensure that feedback from children, young people, parents and carers is routinely reported to SEND Improvement and Assurance Board. | Leaders hear regular and updated feedback from children, young people and their families and use this to evaluate and secure required improvements to services. | There is a survey and feedback Power BI Database that is regularly presented to SEND Improvement and Assurance Board. | Data Delivery Group | September 2025 | ongoing |
| Therapy Services |
| Ensure all young people who have OT or SALT provision detailed in their EHCP receive this. | Continue to closely monitor the provision of SALT and OT to children and Young People with EHCP's and ensure any identified gaps are addressed in a timely way. | Children and Young People with OT and SALT provision detailed in their EHCP's receive this. | 90% of Occupational Therapy and 90% of Speech and Language Therapy provision is delivered. | Collaborative Commissioning Group | September 2025 | ongoing |
| | Develop an Approved Therapy Provider Framework to facilitate education providers commissioning of good quality provision. | Education Providers are able to commission good quality OT and SALT provision. | 90% of Occupational Therapy and 90% of Speech and Language Therapy provision is delivered. | Collaborative Commissioning Group | September 2025 | July 2026 |
| | Test and scale new Therapy commissioning model. | Education Providers are able to commission good quality OT and SALT provision. | 90% of Occupational Therapy and 90% of Speech and Language Therapy provision is delivered. | Collaborative Commissioning Group | September 2025 | ongoing |
