14. Priority 4: community reassurance

Community Reassurance, unlike the other priority areas, was identified by the BCSP as a cross-cutting priority area in response to the community voice. While the other priority areas focus on a high-harm or high-volume crime type, the community reassurance priority intends to:

  • provide the community with awareness on BCSP areas to ensure concerns are recognised and reported
  • help signpost and triage reports to the right places to improve the experience of residents with services
  • inform residents of what is happening in their area, from community events to community risks
  • reassure residents who may be concerned about particular crime types that are low risk, by sharing the facts and data - in particular, around the other three BCSP priority areas as well as vehicle crime, theft and young people, based on the survey results
  • create opportunities for residents to engage with services, sharing their feedback and recommendations, from ward panels and public meetings, to social media interactions and online information via webpages and newsletters
  • ensure residents know the work that the BCSP is doing and what action has been taken in response to their feedback

There is a BCSP Communications Plan and the BCSP Board oversee the delivery against this plan.