Report a hate crime
There are many ways you can report a hate incident.
In an emergency, you should always call 999 and tell the police.
If you have a hearing or speech impairment, use the police textphone service 18000. Text the police on 999 if you’ve pre-registered with the emergency SMS service.
If it is not an emergency, you can report it to:
- the police by calling 101, visiting your local police station at 2 Arnsberg Way, Bexleyheath, or online at the Metropolitan Police True Vision website
- the Community Safety Team at the London Borough of Bexley, reporting an antisocial behaviour issue
- if you wish to make an anonymous report, you can contact CrimeStoppers on 0800 555 111 or complete an online form
If the hate crime took place in or close to your home or involved a neighbour, you can also report it to:
- your landlord
- your Housing Association (by telephone or online antisocial behaviour complaints forms)
- or to the London Borough of Bexley if you are a council tenant or in temporary accommodation
What is Hate Crime?
Hate crime requires two things: crime and motivation.
The crime can be:
- physical assault (to person or property)
- verbal abuse (including harassment)
- incitement to hatred (such as intimidation or threats)
The motivation must be prejudice towards someone because of their:
- race or ethnicity
- religion, faith or belief
- sexual orientation
- transgender identity
If a crime occurs and you think it is because of one of these characteristics of the victim, then this is a hate crime.
- For more information, visit the Metropolitan Police website
Why report it?
Hate crime has no place in Bexley, and we all have a role to play in stopping it. Only by reporting a hate crime is the police able to respond to it.
It is important to report all hate incidents, even if you think that:
- nothing can be done
- you have too little information
- or, if you have seen an incident, that the victim does not wish to be identified
You may make a report anonymously or without naming the victim. Reporting the incident enables police, the local authority, and other agencies to identify areas of concern, patterns of behaviour, and needs in the communities to do something about them and make our borough safer for everyone.
Hate crimes are not only crimes against the victim but also against the group they represent. By reporting it, you can prevent others in that group from being subjected to hate in the same way.
The police will:
- investigate all reported incidents of hate crime
- take legal action where there is enough evidence
- keep in contact with and support you during this process
The Council will:
- support the police in its work
- safeguard and help victims where needed
- utilise report data to adopt strategies and policies aimed at tackling hate crime
- raise awareness of hate crime (what it is and how to report it) to our residents
Other agencies will:
- provide support for mental health and emotional wellbeing for victims of hate crime
- provide online resources in how to keep safe and respond to hate crime
- connect residents to local groups that may reduce feelings of isolation and improve their sense of belonging
Support for victims of hate crime
Many groups, organisations and agencies are available to support victims of hate crime. You can contact these agencies to discuss your needs and get support or visit their websites to find resources and training if you wish to learn more.
General support services
For safeguarding concerns and support relating to adults, contact Bexley Council on 020 83037 777 (Monday to Friday, 8am to 5pm) and ask for ‘screeners’ or email email@example.com
Provides support for victims of all types of crime, including hate crime. They have a dedicated service for children. You can contact their support line on 0808 168911, fill out their online form, or start a live chat
Provides free, independent, confidential, and impartial advice to everyone about their rights and responsibilities regarding legal, discrimination and other issues. They can be called on 01322 517 150 or via an online form
Support for LGBT+ and transgender persons
A friendly mixed LGBT group that meets every Friday in Café Geddes Place, Bexleyheath between 8pm to 10pm. Visit or call 01322 287365 to find out more.
Offers low-fee one-to-one counselling in Woolwich, online or by phone for LGBT people aged over 25 who live in London. Email firstname.lastname@example.org or call 020 8305 5009. For more information, see LGBT counselling for adults.
Mermaids is a charity supporting transgender, nonbinary and gender-diverse children, young people and their families. Call their helpline on 0808 801 0400, text ‘MERMAIDS’ to 85258, or chat online.
Support for religious groups
Support for disabled persons
An organisation offering support services and clubs for disabled young people and their families in Bexley. Call 01322 334 192 or email email@example.com to become a member.
Support for persons of minority ethnicities
A group meeting every Wednesday at Belvedere Community Centre, Mitchell Close, DA17 6AA between 10.30am to 1.30pm to discuss issues of concern to them and share their experiences. Visit the centre or call 07466 484 199 to find out more.
A group providing various services for the Irish community, including a lunch club, online community, legal and welfare advice, and more. To find out more, call 020 8854 4466, email firstname.lastname@example.org or use the online chat.
A Traveller led charity providing support and advocating to end racism and discrimination against Gypsies, Roma and Travellers. Call their helpline on 01273 234 777 or get advice online. To report racism or racist hate crime against Gypsies, Roma and Travellers.
A Charity comprised of ethnic Romany Gypsies, Irish travellers, Roma and the working class. Provides online resources to give advice and information in relation to hate crime
Support for the elderly
Online counselling services for all
If you are experiencing mental distress, Mind in Bexley can help with services such as advocacy, befriending, information, psychological support services and counselling. Call them on 020 8303 5816 or visit their get help page.
For a free, confidential, 24/7 text support service if you feel in crisis, text ‘SHOUT’ to 85258.
An online platform for young persons’ mental health and wellbeing to speak with professional counsellors and communities about common issues.
An online platform for adults’ mental health and wellbeing to speak with professional counsellors and communities about common issues.