The Council Tax Reduction Scheme in Bexley provides financial assistance with Council Tax bills for residents who are on a low income.

Working-age Council Tax Reduction claimants in Bexley can receive support of up to of 80% of their Council Tax bill from April 2018.

The government decided that pensionable age claimants must receive no less support than they would have under the old Council Tax Benefit Scheme, therefore pensioners can receive support of up to 100% of their Council Tax bill.

The scheme is means tested, which means that a standard weekly income amount is allowed, depending on the number of people in the household and relevant personal circumstances (example, disability or dependent children) and any income a household receives above that amount reduces the entitlement to Council Tax Reduction. Some types of income are disregarded in this means test (example Child Benefit, Disability Living Allowance/Personal Independence Payments).

Entitlement to Council Tax Reduction may be backdated by up to one month prior to the date the claim was made for working-age claimants or up to three months for pensionable age claimants. This is awarded subject to 'good cause' criteria (example, a person must demonstrate that there was a continuous good reason why they were unable to claim at an earlier date).

If you already receive Council Tax Reduction, report a change in your income/capital/household circumstances.

Make a claim at Housing Benefit and Council Tax Reduction Scheme claim

The full Council Tax Reduction Scheme regulations are outlined in more detail in the following document; Council Tax Reduction Scheme 2018 to 2019 (PDF, 1MB).  

If you think the decision about your Council Tax Reduction entitlement is wrong

You can make an appeal directly to the Council if you are not satisfied with the decision we have made and it affects your entitlement or the amount you have been awarded. The appeal must be made in writing to PO Box 713, Erith, Kent DA8 1UN.

State clearly the matter you disagree with and the reasons for this, attaching any supporting documentation.

When we have looked at your case again, we will send you our decision. If you still disagree, you have the right to appeal to an independent body, the Valuation Tribunal Service.

You will need to fill in an appeal form at the Valuation Tribunal Service. You must send your appeal to the Tribunal within two months of the date you receive our decision.

Council Tax Discretionary Relief – Section 13(A)

Under Section 13(A) of the Local Government Finance Act 1992 (as inserted by Section 76 of the Local Government Act 2003), the Council has the power to reduce liability for Council Tax, irrespective of other discounts and exemptions, the Council will only use its powers to reduce Council Tax liability for a resident in exceptional circumstances. All applications will be considered on their individual merits.

Claiming Discretionary Relief

Requests for reductions in Council Tax liability must be made in writing by the taxpayer (or their advocate/appointee or a recognised third party on their behalf) and sent to the Council Tax Department. The application should relate to the current Council Tax year unless the liable person has just received an account following late valuation for a previous year(s). The Council may request any reasonable evidence in support of an application.

Review of decision

Any decision to award discretionary relief may be time-limited or subject to further periodic assessment. Under the Local Government Finance Act 1992, there is no right of appeal against the Council's use of discretionary relief, however, the Council will accept a customer's written request for a further review of its decision. The Council will then consider whether the customer has provided any additional information which will justify a change to the decision.