Please be alert to text message scams

We do not send communications about Penalty Charge Notices via text message. If you have received one of these scam text messages, we recommend that you delete it without clicking on any links. Please also see advice from RingGo about how to stay safe from QR code scams and fake websites and guidance from the British Parking Association about how to protect yourself from fraud.

If you have received a suspicious text message, email or letter, you can use the scam detection tool at Get Safe Online.

We do not use QR codes for parking payments

You can help us to eliminate scams aimed at motorists who use our parking facilities. If you see a QR code attached to a parking payment information sign in one of our car parks or on-street parking locations, you can quickly and easily report a fake QR code.